We encourage tipping as a way to show your shoppers appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper delivering your order.
The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery. Tips are optional and may be adjusted up to 24 hours after your delivery is complete.
You can modify the tip both while placing an order and after delivery is complete.
In the app—
- Tap View account under your name at the top of the app dashboard
- If you do not see View account, tap the three stacked horizontal lines in the upper left corner
- Tap Your orders
- Tap your recent order
- Tap Rate and tip
- Select the tip amount
On the website–
- At the top right, click either Account or Hi, [Your Name]
- Click Your Orders
- Click View order detail on the relevant order
- At the top of the order page, click Rate order
- After rating the order, you’ll be able to update the tip